Guides, FAQs and how-tos.
Who to ask and how to request carrier/agent API credentials; request template, security rules and common issues.
Encryption, company isolation, retention windows, sub-processors and audit.
Encryption, access and retention principles.
The AI digital worker for your company: it talks in Teams and email and works across the portal modules.
The carrier, ERP, TMS, finance and e-invoicing system families heyAtlas connects to, plus the Microsoft 365 and Google Workspace connection.
Your first sign-in (invitation link or temporary password), resetting a forgotten password, two-factor verification at sign-in, the lock after repeated failed attempts and the “Your account is on hold” screen.
“Sign in with Microsoft” and “Sign in with Google” on the sign-in screen: which accounts work, linking your account with your password on first sign-in, the Microsoft consent screen and administrator approval, Google Workspace restrictions, what the messages mean and recovering your account.
